Invoice reminders not working properly

Subscribe to Invoice reminders not working properly 2 post(s), 2 voice(s)

 
Avatar Adrienne Adams 30 post(s)

When I created my last several invoices I made sure that I had the reminder set at 30 days. However, all these clients received reminders at 14 days. Somehow the system is using a setting for an invoice I created two months ago when I set the reminder date at 14 days.

I would prefer that this to be a global setting I can access from my Account Preferences page. As it is now I really don’t seem to have any control over when reminders are being sent.

Regards, Adrienne

 
Avatar Seth - Subimage LLC Administrator 445 post(s)

Adrienne, I wasn’t aware this was happening. I’ll look into it after our expense feature release which we’re focusing on right now.

Can you please email support@getcashboard.com with any more specifics? The invoice schedule #’s in question would be wonderful.

- s