Is there any functionality around unpaid invoices? Ie, invoices that were only partially paid or you realise you are not going to be able to get payment for?

Hi Kevin,

No there’s not a special feature for dealing with invoices that won’t get paid.

We leave dealing with those situations up to you, because everyone’s business is different. Some of our customers like to create a line item on the invoice with a negative flat fee amount, to offset the outstanding cost. This allows you to zero out the invoice if you so choose.

Seth,

I brought this topic up in February. I still think there needs to be a way to mark an invoice as uncollectable. Simply zeroing out the invoice keeps it in the Income balance, when in reality it is Bad Debt and can be deducted.

Adrienne, yes that’s a great point. A few people here and there ask about that feature and I will definitely give it some thought.

I need to think where this “bad debt” would be reported and how the entire workflow would happen.

Please suggest it and vote over here > http://cashboard.uservoice.com